How do I recycle my garments?

As cashmere is a natural fibre, all of our end products are biodegradable. Even garments that are a blend of extra fine merino fibres or yak fibres are biodegradable due to them being 100% animal fibres.

How do I look after pilling?

We love an electric wool shaver (electric pill remover) as it is efficient, quick and easy to use. The model that we like to use at household level is Philips fabric remover which is battery operated.

How do I care for my garments?

View our how to care page here for detailed instructions on how to wash, dry and store your cashmere garments.

How do I determine my size?
Click here for sizing guides. Or email us with your individual bust, waist and hip measurements. Please attach the styles you’re interested in and let us know whether you want the garment to be fitted, loose or oversized. Alternately you can measure the underarm and body length of your favourite knitwear garment and we can compare to find the best fit. 

Who do I contact for queries?
Email us on info@cashmerism.com.au
Visit us at one of Our Stores

What payment methods are available?
We accept Visa, Mastercard, American Express (In store only), Paypal and Afterpay.

I’m an international customer, what currency is my order processed in?
All orders are processed in Australian Dollars (AUD).

Do you offer same day delivery?
We offer standard and express shipping options at the checkout. Please view the detailed shipping information here.
 
Can I exchange or return an item?
Yes, we offer returns or exchanges for items bought at full price and is in its original condition within 14 days of delivery. Please read here for detailed information and instructions on how to return/ exchange items.